Position Details: Business Administration Apprentice

Description:

MAIN DUTIES

Your main duties will include (but not limited to) the following:

• Welcoming clients to the office:  You will be required to welcome both new and existing clients to the office when they arrive, and provide any refreshments to such visitors if necessary.
• Telephone calls: You will be required to take incoming telephone calls to the office, with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc.  You will be required to assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate.  You will be required to keep a log of each phone call received and the action taken.
• Emails: You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc.  You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion.
• Typing:  You will be required to provide back up to the two senior secretaries, and will be required to type a variety of letters or produce other such legal documents as may be required.  You will also be expected to open new files, both on Case Manager and a hard copy of the file.
• Banking:  You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm.
• Stationery:  You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies.  You will be required to place orders for new stationery as required.  You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion.
• Kitchen Supplies:  On a daily basis you will be expected to ensure that the office has sufficient basic supplies of coffee, tea, milk etc and you will be required to purchase new supplies as and when required.
• Petty Cash:  You will be expected to administer the petty cash for the office (under the supervision of a partner), including the purchasing of office supplies from petty cash, retaining the receipts and providing necessary documentation to accounts department.
• Post:  You will be required to ensure that all post is franked and posted in the post box on time every day, and if necessary to visit the post office for air mail/recorded delivery items.
• Other general office duties:  You will be expected to assist both the solicitors and senior secretaries with regard to the faxing of documents, scanning of documents, photocopying and filing.

How to apply:

Email apprenticeships@rmtraining.co.uk with your CV